Frequently Asked Questions
Everything you need to know about our modern planters and outdoor decor.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Are Veradek planters weather-resistant?
Yes, our products are specifically designed to withstand extreme weather conditions, from freezing winter temperatures to high-heat summer sun, without cracking or fading.
Do you offer international shipping?
Currently, we ship exclusively within the United States and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do my planters come with drainage holes?
Most of our planters come with pre-drilled drainage holes or include a removable drainage plug to ensure your plants stay healthy and prevent root rot.